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Terms and conditions of use

PREAMBULE

Last modified: 01/06/2021

The French Version of the T&Cs constitutes the Original Version.

The T&Cs translated into other languages are Versions given for information only. They do not replace the Original French Version.

The General Terms and Conditions of Sale

The General Terms and Conditions of Sale are concluded between the person making a purchase on the online sales site www.ekoi.fr and the Company JCR EKOI. The person making the purchase must be of age. 

Ekoï is a registered trademark, distributed by SAS JCR with a capital of 9660€ located

1090 Avenue des Lions
POLE CAPITOU NORD - 83600 Fréjus

France

www.ekoi.fr

Email: contact@ekoi.fr

Tel : 04.94.95.25.86

RCS 440 327 518 Fréjus

SIRET : 440 327 518 00104

Intra-Community VAT: FR94 440327518

Publication Director: Jean-Christophe Rattel

The customer acknowledges having read these General Terms and Conditions of Sale and accepts them. The validation of the order by the customer implies the acceptance without any reserve of these General Conditions of Sale.


PRODUCTS

Product Features

The characteristics of the products you order are indicated on the pages of the www.ekoi.fr website. Ekoï is committed to presenting the products as accurately as possible.

All products offered by Ekoï are subject to the following conditions

All products offered are in accordance with French legislation.

Only the information found on the product sheet has the value of proof between Ekoï and the buyer. This information can be modified or deleted by the seller Ekoï. 

Product availability

The seller Ekoï undertakes to ship all products ordered and paid for by the buyer within the limits of available stocks.

If a product is out of stock after the buyer's order has been finalised, Ekoï will inform the customer by email or telephone and undertakes to offer the customer a choice of:

- A refund equivalent to the amount of the order - A credit note equivalent to the value of the broken product, credited to the customer's account

- An exchange

In the case of a refund request, Ekoï undertakes to make the customer's refund within a maximum of 3 working days from the day of the customer's request. The refund will be made directly to the bank account used for the payment of the order.

The refund will be made to the customer's bank account.

PRICES

3.1-Generalities

For deliveries of Ekoï products made within the European Union, the prices indicated are inclusive of all taxes and do not include any preparation and delivery costs.

For deliveries outside the metropolitan territory of the European Union, the prices are expressed excluding any taxes. The Customer undertakes to pay, where applicable, any taxes that may be requested by the Country of delivery, and in particular value added tax and any customs duties. These duties may be requested by the carrier. Ekoï cannot be held responsible in the event that the Customer does not pay these taxes and duties. In the event of the Customer's refusal, Ekoï reserves the right to invoice the Customer for the shipping and return costs of the package and a fixed cost for preparing the order (variable depending on the order: 5€ to 15€). In case of refusal of glasses, helmet or shoes personalised with the Customer's name, the refund cannot be made.

.

The valid price is the one displayed on the product sheet at the date of purchase.

Delivery costs may be charged with your order depending on its total amount and the country of delivery of the order.

The amount (product price and delivery costs) indicated in the order confirmation by Ekoï is the total price to be paid by the Customer.

The JCR company reserves the right to modify its prices at any time. 

The total price of the paid order includes:

- The total price of the products purchased with any discounts deducted.

- The costs of preparing the order.

- The shipping costs of the order.

.

Price changes

In the context of commercial operations, flash sales or promotions, the prices displayed may change downwards temporarily over a period of time indicated on the site.

These possible price reductions cannot be the subject of a request for reimbursement from the buyer if he/she had paid for the product(s) at a higher price outside the promotional period. Conversely, Ekoï is bound to respect the prices displayed on the day of the order validation, including in the event of an increase. 

Price display error

The prices displayed are subject to visible errors. In the event of an obvious error in the display of prices, Ekoï undertakes to contact the customer to warn them and to offer them to pay the price difference or to cancel their order if they so wish.


ORDER PROCESSING

In order to validate his order, the buyer must follow several steps:

- He/she selects the products he/she wishes to buy on the website www.ekoi.fr from the offer available on the website.

- He must identify himself (account already created) or create a customer account on the site by filling in the necessary information (surname, first name, physical address, telephone number, email).

- The buyer validates the information related to his order (products, price, address).

- The buyer chooses the type of delivery and payment method he/she wishes

- The buyer accepts the present GTC (check box)

- The buyer validates his order via a secure payment module (SSL)

This last step constitutes the irrevocable acceptance of the sales contract.

We reserve the right to refuse any order from a customer with whom there is a dispute.

DELIVERY

General

Unless there are exceptional circumstances, all products in an order will be delivered at once. The products will be delivered to the delivery address that the customer will have indicated at the time of validation of his order.

For orders including one or more products that are unavailable at the time of shipment, Ekoï reserves the right to ship the order without the unavailable products. In this case, the buyer will be reimbursed or credited with a credit note equivalent to the amounts of the unavailable products. 

On receipt of the products, the customer must check the condition of the products they have purchased. 

Mode of delivery

Many types of delivery are possible depending on the customer's choice. 

For orders with delivery in mainland France, 2 possible solutions:

- Delivery to a relay point by Mondial Relay.

- Home delivery or point relay delivery by UPS.

For orders with delivery in Belgium, 3 possible solutions:

- Delivery at home or at a relay point by UPS.

- Home delivery by DHL.

- Delivery to relay points by Mondial Relay.

For orders with delivery outside mainland France or Belgium, delivery is by UPS, DHL or Mondial Relay. 

Delivery times

Delivery time varies depending on the type and country of delivery.

Delivery time means from the moment the order is shipped from Ekoï's premises. 

For all orders placed between Monday and Friday before 2pm (excluding public holidays), the order will be shipped the same day. 

For orders placed between Monday and Thursday after 2pm (excluding public holidays), orders will be dispatched the next day after 2pm. 

For orders placed on Friday after 2pm, Saturday and Sunday, orders will be dispatched the following Monday afternoon (excluding public holidays). 

For orders placed on a public holiday, orders will be dispatched on the afternoon of the following working day. Delivery times are once the order has been dispatched. 

The delivery times announced on the website are valid from the moment the customer receives the order confirmation email.

For a delivery in a relay point, the customer has 15 days to collect his parcel after notification by email of its availability. After this period, the package will be returned to Ekoï who will contact the customer again. If there is no response, the order will be cancelled and the customer reimbursed within the framework of the right of withdrawal. 

Delivery rates

Delivery rates vary depending on the type and country of delivery:

France

At home
UPS Standard ®
For any order placed before 12 noon, home delivery within 2-3 working days.
Free from 139,99 € spend
Retail price : 9,99 €
UPS Express Saver ®
For any order placed before 12 noon, home delivery next working day (before 1pm)
Retail price : 12,99 €
Chronopost Express Domicile France
For any order placed before 12 noon, home delivery within 1 working days.
Retail price : 12,99 €
In a pick-up point
Mondial relay
For all orders placed before 12.00 pm, delivery in 72 hours at a Collection point. (All collection points can change due to the current situation.)
Free from 99,99 € spend
Retail price : 5,99 €
UPS Standard ® Access Point
For all orders placed before 12.00 pm, delivery in 48-72 hours at a UPS collection point. All collection points can change due to the current situation.
Free from 129,99 € spend
Retail price : 6,99 €
Chronopost - Livraison express en point relais
For all orders placed before 12.00 pm, delivery in 24 hours at a UPS collection point. All collection points can change due to the current situation.
Free from 139,99 € spend
Retail price : 9,99 €

Belgique

At home
UPS Standard ®
For any order placed before 12 noon, home delivery within 2 working days.
Free from 139,99 € spend
Retail price : 9,99 €
Chronopost Classic Zone 1
For any order placed before 12 noon, home delivery within 2-5 working days.
Free from 119,99 € spend
Retail price : 9,99 €
Chronopost - Livraison express à domicile
For any order placed before 12 noon, home delivery within 1 working days.
Retail price : 12,99 €
In a pick-up point
Mondial relay
For all orders placed before 12.00 pm, delivery in 72 hours at a Collection point. (All collection points can change due to the current situation.)
Free from 99,99 € spend
Retail price : 5,99 €
UPS Standard ® Access Point
For all orders placed before 12.00 pm, delivery in 48-72 hours at a UPS collection point. All collection points can change due to the current situation.
Free from 129,99 € spend
Retail price : 9,99 €
Chronopost - Livraison express en point relais
For all orders placed before 12.00 Am, delivery in 2-5 days at a UPS collection point.
Free from 99,99 € spend
Retail price : 9,99 €

Allemagne

At home
UPS Standard ®
For any order placed before 12 noon, home delivery within 2-3 working days.
Free from 139,99 € spend
Retail price : 9,99 €
Chronopost Classic Zone 1
For any order placed before 12 noon, home delivery within 2-5 working days.
Free from 119,99 € spend
Retail price : 9,99 €
Chronopost - Livraison express à domicile
For any order placed before 12 noon, home delivery within 1 working days.
Retail price : 12,99 €
DHL
For any order placed before 12 noon, home delivery within 1-2 working days.
Free from 149,99 € spend
Retail price : 19,99 €
In a pick-up point
UPS Standard ® Access Point
For all orders placed before 12.00 pm, delivery in 48-72 hours at a UPS collection point. All collection points can change due to the current situation.
Free from 119,99 € spend
Retail price : 9,99 €
Chronopost - Livraison express en point relais
For all orders placed before 12.00 Am, delivery in 2-5 days at a UPS collection point.
Free from 99,99 € spend
Retail price : 9,99 €

Autriche

At home
UPS Standard ®
For any order placed before 12 noon, home delivery within 3 working days.
Free from 139,99 € spend
Retail price : 9,99 €
Chronopost Classic Zone 1
For any order placed before 12 noon, home delivery within 2-5 working days.
Free from 119,99 € spend
Retail price : 9,99 €
Chronopost - Livraison express à domicile
For any order placed before 12 noon, home delivery within 1 working days.
Retail price : 12,99 €
In a pick-up point
UPS Standard ® Access Point
For all orders placed before 12.00 pm, delivery in 48-72 hours at a UPS collection point. All collection points can change due to the current situation.
Free from 119,99 € spend
Retail price : 9,99 €
Chronopost - Livraison express en point relais
For all orders placed before 12.00 Am, delivery in 2-5 days at a UPS collection point.
Free from 99,99 € spend
Retail price : 9,99 €

Spain

At home
UPS Standard ®
For any order placed before 12 noon, home delivery within 2-3 working days.
Free from 129,99 € spend
Retail price : 9,99 €
Chronopost - Livraison express à domicile
For any order placed before 12 noon, home delivery within 1 working days.
Free from 149,99 € spend
Retail price : 12,99 €
In a pick-up point
UPS Standard ® Access Point
For all orders placed before 12.00 pm, delivery in 48-72 hours at a UPS collection point. All collection points can change due to the current situation.
Free from 89,99 € spend
Retail price : 6,99 €
Mondial relay
STANDARD delivery in 5 to 7 days in a relay point, for all orders placed before 12:00.
Free from 69,99 € spend
Retail price : 6,99 €

Italie

At home
UPS Standard ®
For any order placed before 12 noon, home delivery within 2-3 working days.
Free from 129,99 € spend
Retail price : 9,99 €
Chronopost Classic Zone 1
For any order placed before 12 noon, home delivery within 2-5 working days.
Free from 119,99 € spend
Retail price : 9,99 €
Chronopost - Livraison express à domicile
For any order placed before 12 noon, home delivery within 1 working days.
Retail price : 12,99 €
In a pick-up point
UPS Standard ® Access Point
For all orders placed before 12.00 pm, delivery in 48-72 hours at a UPS collection point. All collection points can change due to the current situation.
Free from 99,99 € spend
Retail price : 9,99 €
Chronopost - Livraison express en point relais
For all orders placed before 12.00 Am, delivery in 2-5 days at a UPS collection point.
Free from 89,99 € spend
Retail price : 9,99 €

Pays-Bas

At home
UPS Standard ®
For any order placed before 12 noon, home delivery within 2 working days.
Free from 139,99 € spend
Retail price : 9,99 €
Chronopost Classic Zone 1
For any order placed before 12 noon, home delivery within 2-5 working days.
Free from 119,99 € spend
Retail price : 9,99 €
In a pick-up point
UPS Standard ® Access Point
For all orders placed before 12.00 Am, delivery in 3-5 days at a UPS collection point. All collection points can change due to the current situation.
Free from 129,99 € spend
Retail price : 9,99 €
Chronopost - Livraison express en point relais
For all orders placed before 12.00 Am, delivery in 2-5 days at a UPS collection point.
Free from 99,99 € spend
Retail price : 9,99 €

Luxembourg

At home
UPS Standard ®
For any order placed before 12 noon, home delivery within 2 working days.
Free from 129,99 € spend
Retail price : 9,99 €
In a pick-up point
Mondial relay
For all orders placed before 12.00 pm, delivery in 72 hours at a Collection point. (All collection points can change due to the current situation.)
Free from 99,99 € spend
Retail price : 5,99 €
UPS Standard ® Access Point
For all orders placed before 12.00 pm, delivery in 48-72 hours at a UPS collection point. All collection points can change due to the current situation.
Free from 129,99 € spend
Retail price : 6,99 €

Suisse

At home
UPS Standard ®
For any order placed before 12 noon, home delivery within 2-3 working days.
Free from 139,99 € spend
Retail price : 14,99 €
In a pick-up point
UPS Standard ® Access Point
For all orders placed before 12.00 pm, delivery in 48-72 hours at a UPS collection point. All collection points can change due to the current situation.
Free from 129,99 € spend
Retail price : 6,99 €

Pologne

At home
UPS Standard ®
For any order placed before 12 noon, home delivery within 3 working days.
Free from 129,99 € spend
Retail price : 9,99 €
In a pick-up point
UPS Standard ® Access Point
For all orders placed before 12.00 Am, delivery in 3-5 days at a UPS collection point. All collection points can change due to the current situation.
Free from 89,99 € spend
Retail price : 6,99 €

Danemark

At home
UPS Standard ®
For any order placed before 12 noon, home delivery within 2 working days.
Free from 129,99 € spend
Retail price : 9,99 €
In a pick-up point
UPS Standard ® Access Point
For all orders placed before 12.00 Am, delivery in 3-5 days at a UPS collection point. All collection points can change due to the current situation.
Free from 99,99 € spend
Retail price : 9,99 €

République Tchèque & Slovaquie

Czech Republic / Slovakia

At home
UPS Standard ®
For any order placed before 12 noon, home delivery within 2-3 working days.
Free from 129,99 € spend
Retail price : 9,99 €
In a pick-up point
UPS Standard ® Access Point
For all orders placed before 12.00 Am, delivery in 3-5 days at a UPS collection point. All collection points can change due to the current situation.
Free from 99,99 € spend
Retail price : 9,99 €

Croatie

At home
UPS Standard ®
For any order placed before 12 noon, home delivery within 2-3 working days.
Free from 149,99 € spend
Retail price : 19,99 €
In a pick-up point
UPS Standard ® Access Point
For all orders placed before 12.00 Am, delivery in 3-5 days at a UPS collection point. All collection points can change due to the current situation.
Free from 129,99 € spend
Retail price : 9,99 €

Finlande

At home
UPS Standard ®
For any order placed before 12 noon, home delivery within 3-6 working days.
Free from 129,99 € spend
Retail price : 9,99 €
In a pick-up point
UPS Standard ® Access Point
For all orders placed before 12.00 Am, delivery in 3-5 days at a UPS collection point. All collection points can change due to the current situation.
Free from 99,99 € spend
Retail price : 6,99 €

Suède

At home
UPS Standard ®
STANDARD delivery in 4 to 8 days at home, for all orders placed before 12:00
Free from 139,99 € spend
Retail price : 9,99 €
Chronopost - Livraison express à domicile
For any order placed before 12 noon, home delivery within 1 working days.
Retail price : 12,99 €
In a pick-up point
UPS Standard ® Access Point
STANDARD delivery in 4 to 8 days in a relay point, for any order placed before 12:00.
Free from 119,99 € spend
Retail price : 9,99 €

Royaume-Uni

United Kingdom / Ireland / Guernsey

At home
UPS Express Saver ®
For any order place before 12.00, delivery in 1 to 2 days.
Retail price : 14,99 €
In a pick-up point
UPS Express Saver ® Access Point
For any order placed before 12.00, delivery in 1 to 2 days.
Free from 149,99 € spend
Retail price : 14,99 €

Portugal

At home
UPS Standard ®
For any order placed before 12 noon, home delivery within 2-3 working days.
Free from 139,99 € spend
Retail price : 9,99 €
In a pick-up point
UPS Standard ® Access Point
For all orders placed before 12.00 pm, delivery in 48-72 hours at a UPS collection point. All collection points can change due to the current situation.
Free from 99,99 € spend
Retail price : 6,99 €

Europe

Greece / Romania / Andorra / Estonia / Iceland / Latvia / Liechtenstein / Lithuania / Macedonia / Hungary / Bulgaria

At home
UPS Express Saver ®
For any order place before 12.00, delivery in 1 to 2 days.
Retail price : 24,99 €

Europe 2

Cyprus / Malta / Ukraine / Bosnia and Herzegovina

At home
UPS Express Saver ®
For any order place before 12.00, delivery in 1 to 2 days.
Retail price : 44,99 €

Europe 3

Norway / Slovenia

At home
UPS Express Saver ®
For any order placed before 12 noon, home delivery within 2 working days.
Retail price : 19,99 €

Dom-Tom / Zone1

Guadeloupe / Martinique / Reunion Island

At home
UPS Express Saver ®
For any order placed before 12 noon, home delivery within 2-3 working days.
Retail price : 39,99 €

Dom-Tom / Zone2

Mauritius / Djibouti / Mayotte / New Caledonia / Wallis and Futuna / French Guiana / French Polynesia / French Southern Territories

At home
UPS Express Saver ®
For any order placed before 12 noon, home delivery within 2-3 working days.
Retail price : 39,99 €

Japon

At home
UPS Express Saver ®
For any order placed before 12 noon, home delivery within 3-5 working days.
Free from 199,99 € spend
Retail price : 29,99 €

Etats-unis

At home
UPS Express Saver ®
For any order placed before 12 noon, home delivery within 2-5 working days.
Free from 149,99 € spend
Retail price : 14,99 €
In a pick-up point
UPS Express Saver ® Access Point
For all orders placed before 12.00 Am, delivery in 2-5 days at a UPS collection point.
Free from 149,99 € spend
Retail price : 14,99 €

Australie

At home
UPS Express Saver ®
For any order placed before 12 noon, home delivery within 3-6 working days.
Retail price : 39,99 €

Colombie

At home
UPS Express Saver ®
For any order placed before 12 noon, home delivery within 3-5 working days.
Retail price : 39,99 €

Monaco

At home
UPS Standard ®
For any order placed before 12 noon, home delivery next working day.
Free from 129,99 € spend
Retail price : 9,99 €

Canaries

At home
UPS Canaries
For any order placed before 12 noon, home delivery within 2-3 working days.
Free from 149,00 € spend
Retail price : 39,99 €

Amérique du Nord

Canada / American Samoa / Antigua and Barbuda / Bahamas / Barbados / Bermuda / Mexico / Virgin Islands (British) / Virgin Islands (U.S.)

At home
UPS Express Saver ®
For any order placed before 12 noon, home delivery within 2-5 working days.
Retail price : 39,99 €

Asie

At home
UPS Express Saver ®
For any order placed before 12 noon, home delivery within 3-5 working days.
Retail price : 39,99 €

Oceanie

At home
UPS Express Saver ®
For any order place before 12.00, delivery in 1 to 2 days.
Retail price : 39,99 €

Amérique du Sud

Bolivia / Argentina / Brazil / Chile / Ecuador / Guyana / Paraguay / Trinidad and Tobago / Uruguay / Venezuela

At home
UPS Express Saver ®
For any order placed before 12 noon, home delivery within 3-5 working days.
Retail price : 39,99 €

Amérique Centrale

At home
UPS Express Saver ®
For any order placed before 12 noon, home delivery within 3-5 working days.
Retail price : 39,99 €

Taiwan

At home
UPS Express Saver ®
For any order place before 12.00, delivery in 1 to 2 days.
Free from 199,99 € spend
Retail price : 29,99 €

Hong Kong

At home
UPS Express Saver ®
For any order place before 12.00, delivery in 1 to 2 days.
Free from 199,99 € spend
Retail price : 29,99 €

* DOM TOM zone 1: martinique, guadeloupe, la réunion.

Postage costs are inclusive of all taxes. The amount of the shipping costs is visible on the "BASKET SUMMARY" page in the purchase tunnel and corresponds to the line "Shipping costs including VAT". 

Returns

Products can only be returned under the right of withdrawal. The customer has 14 working days from the date of receipt of his order to make his return request by contacting Customer Service. The customer then has 30 days to return the products.
For all return requests, it is mandatory to contact Ekoï Customer Service before returning any products. If this is not done, the return request cannot be processed upon receipt. 

Customer Service:

Customer Service

0 800 30 30 99

or 04.94.95.25.86

or by Email: contact@ekoi.fr

To make a return, it is necessary to validate the terms of the return with Customer Service.

An item returned within 30 days of the date of receipt of the order may be refunded or benefit from a credit note depending on the customer's choice.

An item returned beyond 30 days from the date of receipt of the order will only be eligible for a credit note.

Return costs are completely free for the customer (for Belgium, France Metropolitan, Germany, Spain, Italy, Luxembourg, Netherlands, Austria, Poland, Denmark, Czech Republic, Sweden, Slovenia,).

The procedure is as follows:

Make the request:
Just go to your customer account and click on the My Product Returns section.
- Select the order concerned.
- Tick the quantity of the product(s) you wish to return.
- Select one of the options: Have, Exchange or Refund.
- Once the return request has been registered, your return label will appear on the screen and is ready to be printed.

Prepare the package:
- Add the photocopy of your invoice to the package or write your contact details and order number on plain paper.
- Return the product(s) with the labels attached and in their original packaging.
- Print the return label and stick it on the package. If you are reusing the original package, remember to remove the first label.
- If you wish to return a product by your own means, you can send it to the address:

JCR EKOI
1090 Avenue des Lions
CAPITOU PRODUCTION BUSINESS PARK
83600 Fréjus
France

Returned products can only be tried-on products (not worn in training, nor washed). Gifts offered with the products must also be returned (present on invoices, and order history).  

RETURN RIGHT

Within the framework of the right of withdrawal, the customer has 14 working days from the date of receipt of his order, to make his request for return by contacting Customer Service. They then have 30 days to return the products. The returned products must be in perfect condition, unworn and in their original packaging.In accordance with the provisions of Article L 121-20-2 of the Consumer Code, the right of withdrawal cannot be exercised for personalised and perishable products.

PLEASE NOTE, no right of withdrawal is possible on personalised and perishable products (e.g. helmet with personalised sticker, personalised glasses...).

See Returns conditions in paragraph 5.5

PAIEMENT

To finalize his order, the customer has several means of payment:

- Credit card

- Paypal

Vous aurez également la possibilité du paiement en plusieurs fois sans frais, for orders with credit cards only :

- 2X free of charge from 99,99 €

- 3X free of charge from 149,99 €

- 4X free of charge from 199,99 €


The products remain the property of Ekoï until the payment of the order. Ekoï reserves the right to block or cancel an order in case of total or partial non-payment of the order.

The products remain the property of Ekoï until payment is received.

VOIRS AND REFUNDS

For any defective products or for a product delivery error on our part, a credit note or a refund of the total amount received (product + postage + return postage, based on La Poste rates) will be offered to the customer.

Credit notes and vouchers are not applicable to paper orders.

PRODUCT WARRANTIES

The helmets are guaranteed for 2 years.

The textiles, glasses and accessories are guaranteed for 2 years.

Ekoï guarantees its products against any manufacturing defect. Any Ekoï product returned under warranty and recognized as defective by Ekoï, will be replaced within 8 working days by an identical or superior model.

Ekoï products are guaranteed to be free of defects.


Products returned for inspection must be sent postage paid to our warehouse (address below), accompanied by a dated proof of purchase and a letter explaining the reasons for the return.

.

The warranty does not cover normal wear and tear or damage caused by accident, neglect, abuse or damage resulting from exposure of the product to excessive temperature.


JCR Company

1090 Avenue des Lions
PARC D'ACTIVITÉ DU CAPITOU PRODUCTION

83600 Fréjus
France

NOMINARY DATA


The data collected on the site is for internal use only and allows us to process orders. JCR does not consent to any disclosure of this information. You agree to give your consent to such use of nominative data. In application of the French Data Protection Act of 6 January 1978, the customer has the right to access, rectify and object to the data recorded concerning him. This right of rectification may be exercised at any time by mail sent to our address.

TRADE OFFERS

Commercial offers are exclusively reserved and applicable on the Ekoï website, excluding special mentions.

APPLICABLE LAW


This contract is subject to French law, the language of the contract is French.Any dispute arising in connection with the application or interpretation of this contract shall be submitted to the French courts, which shall have sole jurisdiction.

APENDIX - Standard withdrawal form

STANDARD WITHDRAWAL FORM

To the attention of:

JCR EKOI

Service Department

1090 Avenue des Lions
PARC D'ACTIVITÉ DU CAPITOU PRODUCTION

83600 Fréjus
France

I/We (*) hereby notify you (*) of my/our (*) withdrawal from the contract for the sale of the goods (*)/for the provision of services (*) below:

I/We (*) hereby notify you (*) of my/our (*) withdrawal from the contract for the sale of the goods (*)/for the provision of services (*) below

Ordered on (*)/received on (*):

Name of consumer(s):

Address of consumer(s):

Signature of the consumer(s) (only in case of notification of this form on paper):

Date:

(*) Delete as appropriate.

Add this request by any means to the above address."

INFORMATIONS CONCERNING THE EXERCISE OF THE RIGHT OF WITHDRAWAL

Right of withdrawal

You have the right to withdraw from this contract without giving any reason within fourteen days. The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last item. To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement (e.g. letter sent by post, fax or e-mail). Alternatively, you can fill in and submit the sample withdrawal form. All the modalities of returns are detailed in paragraph 5.5 which we invite you to read in order to exercise the right of withdrawal.

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