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SPORT OPTICAL

Your customised glasses sent out within 5 working days
Corrective lenses

Delivery


Shipping information for : France

At home
UPS Standard ®
Delivery between 26/03 and 28/03
For any order placed before 12 noon, home delivery within 2-3 working days.
Free from 159,99 € spend
Retail price : 8,99 €
UPS Express Saver ®
Delivery between 26/03 and 28/03
For any order placed before 12 noon, home delivery next working day (before 1pm)
Retail price : 9,99 €
In a pick-up point
UPS Standard ® Access Point
Delivery between 27/03 and 29/03
For all orders placed before 12.00 pm, delivery in 48-72 hours at a collection point.
Free from 99,99 € spend
Retail price : 4,99 €
Mondial relay
Delivery between 27/03 and 29/03
For all orders placed before 12.00 pm, delivery in 72 hours at a Collection point. (All collection points can change due to the current situation.)
Free from 109,99 € spend
Retail price : 4,99 €

Return


How much is a return ?

Our return policy allows you to return your products in new condition (unworn, unwashed), with tags attached and in their original packaging within 30 days.
For a Credit or Exchange request, the return costs are totally free*.For a Refund request, the cost of a return request is 5.00 EUR** which will be deducted from your refund.*Valid in Austria, Belgium, Canada, Czech Republic, Denmark, France, Germany, Italy, Japan, Luxembourg, Netherlands, Poland, Spain, United Kingdom, United States.**Valid in Belgium, France, Italy, Luxembourg, Netherlands, Spain. 10.00 EUR in Austria, Czech Republic, Denmark, Germany, Poland, United Kingdom.

I want to return 1 or more articles …. How can I do this ?

Make your request :
If you comply with the return conditions, just go to your customer account and then click on My return
- Select the order concerned by the return*
- Tick the quantity of or products that you want to return
- Select one option : credit voucher, change or refund
- Once the return request has been completed you can prepare your pack and send it.

*If the order is no longer available, you do not respect the return conditions (return within 30 days)*

Prepare your parcel :
- Add a copy of you invoice in the pack or write your details
- Return the product(s) with the labels attached and in their original packaging
- Helmets and glasses MUST be returned in a rigid, reinforced cardboard box. Any return in soft packaging will result in the immediate return of the product without exchange or refund. In the event of failure to comply with this instruction, Ekoï declines all responsibility for the condition of the product.
- If you want to return a product on your own within the UK, you can send it to the following address: Brian Smith / Ekoï UK, c/o 86 Elm Grove, Orpington BR6 0AD, UK. If your are based in Europe, you can send it to the following address :

JCR EKOI
1090 Avenue des Lions
PARC D’ACTIVITÉ DU CAPITOU PRODUCTION
83600 Fréjus
France

When will my return be dealt with ?

On receipt at our warehouse the pack will be dealt with within 5 working days maxi and the refund or credit made at the same time.
In case of refund, the amount will be sent back by reverse transaction.
In case of instalments, the amount will be deducted from the last payment

What are your return conditions?

Our return conditions allow return of your new products (not worn during training or washed), with the original labels and bags. Customers have to inform us of the return online within 30 days after receipt of the order and have 30 days maxi to return the articles.

Items tried to check the size are not considered like worn. We reserve the right to refuse a return if it is damaged or for hygienic reasons.

In case of refund, the gifts offered with the products must also be returned (mentioned on the invoices,
All customised items cannot be returned. (glasses, prescription glasses, helmets...)
The bags containing the product (s) to be returned must not be stapled (risk of damage of the product
For the return of shoes, the soles must not be marked, either by placing cleats, or by walking on an abrasive surface.

I ‘ve sent my pack back, have you already received it ?

First of all check with your tracking n° if the pack has been delivered to our warehouse or not.
If so, it will be dealt with within 5 working days maximum.

PRE-ORDER


What is a pre-order?

This is a purchase for a product that will be available soon, and which allows you to reserve this product.

Simply follow the usual purchasing process: add the product to your cart, enter your shipping and payment information, then confirm your order.
Upon receipt of the products, your order will be prepared as soon as possible and we will keep you informed by e-mail (please also check your spam mails)

What if my order contains products in stock and in pre-order ?

Products in stock and products on pre-order will be shipped all together, when all products are available.

Model available with corrective lenses for your eyesight

bicycle glasses corrective lenses EKOI sport optical

Recover the pleasure of riding in comfort and safety... Go even further in the PERSONALIZATION of our EKOI models with a screen perfectly adapted to your eyesight.

The EKOI sport optical is a new way to enjoy the pleasure of riding.

Like Guillaume MARTIN, Jesus HERRADA... trust EKOI to ride with corrective lenses that fit your vision.

How to order your eyeglasses ?
You just have to order via the configurator and transfer us your prescription after your spend

Order your EKOI eyeglasses

Having good vision is essential for working, reading but also for riding in races or training.

This model has been designed to allow you to ride a bike or practice another sport with corrective lenses perfectly adapted to your eyesight which is particularly important for your safety and visual comfort.

Product pluses

- Frame adapted to the practice of sport.
- Specific frame adapted to the fitting of corrective lenses adapted to your eyesight.
- Very competitive price.

Features

- Sport frame designed for corrective lens fitting.
- Adjustable temple tips and nose bridge for an optimized fit on the face.
- Frames and temples with vents (anti-fogging).

FAQ. EKOI SPORT OPTICAL
All the answers to the questions you may have on our corrective eyeglasses
9.3/10
on 4 reviews
of which 1 in your language
Add my review
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  • Peter G. 01/05/2022 Age: 55-64 Level:  Amateur Pratique:  MTB, Road
    Mr

    Excellent glasses worth the money though the import tax came as a shock.
    All in all I have no regrets though you are a tad expensive

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